KAPOK PINTO CHOCO

4CCCCEES shoes fit true to size. If a certain style fits rather small or big, it will be detailed in the description.

You can check our sizing chart in the following link.

If you need help choosing your size you can contact us.

If the style that you've fallen in love is from the current season, it might be restocked.

You can subscribe to our back in stock notifications. The process is really easy!

First, click at the style/size you'd like to purchase but it's out of stock (please, keep in mind that this style must be from our new collection, otherwise, it won't be restocked), then, submit your email and accept our terms and conditions... and all done!

We'll automatically notify you when your size is available again:)

We ship within the European Union, to the USA and Canada.

It depends on where you are. All our orders are shipped from Barcelona, Spain. You can check the delivery times and shipping costs to your country in this link.

We provide a tracking number for each order via email. Please keep in mind that our email with your tracking number may be in your spam folder.

If it's been more than 2 business days and you haven't received your tracking yet, please reach out to our customer service team here; we'll be happy to assist you!

Customs duties are not refundable, as they are official charges imposed by the government or customs authorities of the destination country (such as the UK or the US).

At 4CCCCEES, we handle these fees on your behalf to ensure a smooth and hassle-free delivery — meaning you don’t need to deal with paperwork or delays. However, since these charges are passed directly to customs, we cannot offer refunds for them.

We recommend contacting your local customs office for further information.

If you've experienced some issues with your online order, please, do not hesitate to contact our customer service here.

Please, keep in mind that you'll need to provide your order number in order for us to be able to identify your order details.

We offer a period of 14 calendar days to process the exchange or return, any request made outside this timeframe will be rejected.

Products must be returned unworn and in perfect condition.

The management of your return through our website may involve shipping/ handling costs, which will be reflected while you request your return on our portal.

You can find all the necessary information in our returns & exchanges page.

No, you can also find your favourite 4CCCCEES in sellected wholesalers. Find your closest retailer here!

Our shoes are produced in top-tier factories in China, known not only for their advanced technology but also for their ethical approach to everyone involved in the production and distribution chain.

We use only the highest quality materials to ensure long-lasting products, which means lower consumption and more sustainable production. As a result, leftover stock from our collections doesn’t end up in landfills — instead, it’s redirected to our archive, giving these products a second life.